#fwtr-support{--fwtr-teal:#0F766E;--fwtr-teal-d:#0B4F49;--fwtr-ink:#1F2937}#fwtr-support *,#fwtr-support *:before,#fwtr-support *:after{box-sizing:border-box}#fwtr-support{font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}.fwtr-launcher{position:fixed;right:20px;bottom:20px;z-index:2147483000;width:60px;height:60px;border-radius:50%;border:0;cursor:pointer;background:var(--fwtr-teal);color:#fff;padding:0;box-shadow:0 8px 24px #0f766e59,0 2px 6px #0000001f;display:grid;place-items:center;transition:transform .18s ease,background .18s ease;animation:fwtr-bob 4s ease-in-out infinite}.fwtr-launcher:hover{transform:scale(1.06);background:var(--fwtr-teal-d)}.fwtr-launcher:focus-visible{outline:3px solid rgba(15,118,110,.45);outline-offset:2px}.fwtr-launcher .fwtr-falcon{width:38px;height:38px}@keyframes fwtr-bob{0%,to{transform:translateY(0)}50%{transform:translateY(-3px)}}.fwtr-panel{position:fixed;right:20px;bottom:92px;z-index:2147483000;width:min(380px,92vw);height:min(560px,80vh);background:#fff;border-radius:16px;overflow:hidden;box-shadow:0 20px 48px #02061738,0 4px 12px #0206171a;display:flex;flex-direction:column;transform-origin:bottom right;animation:fwtr-pop .16s ease-out}.fwtr-panel[hidden]{display:none}@keyframes fwtr-pop{0%{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:none}}.fwtr-header{flex:0 0 auto;height:56px;display:flex;align-items:center;gap:10px;padding:0 12px;background:var(--fwtr-teal);color:#fff}.fwtr-header-avatar{width:30px;height:30px;border-radius:50%;background:#ffffff29;display:grid;place-items:center}.fwtr-header-avatar .fwtr-falcon{width:22px;height:22px}.fwtr-header-title{font-weight:600;font-size:15px;flex:1}.fwtr-close{background:transparent;border:0;color:#fff;cursor:pointer;padding:6px;border-radius:8px;opacity:.9;display:grid;place-items:center}.fwtr-close:hover{background:#ffffff24;opacity:1}.fwtr-lang{display:inline-flex;gap:2px;background:#ffffff29;border-radius:999px;padding:2px}.fwtr-lang-btn{border:0;background:transparent;color:#fff;opacity:.82;cursor:pointer;font:inherit;font-size:12px;font-weight:600;line-height:1;padding:4px 9px;border-radius:999px;min-width:28px}.fwtr-lang-btn[aria-pressed=true]{background:#fff;color:var(--fwtr-teal);opacity:1}.fwtr-lang-btn:hover{opacity:1}.fwtr-lang-btn:focus-visible{outline:2px solid #fff;outline-offset:1px}.fwtr-consent{flex:0 0 auto;margin:0;padding:8px 14px;font-size:11.5px;line-height:1.45;color:#64748b;background:#f8fafc;border-bottom:1px solid #EEF2F6}.fwtr-messages{flex:1 1 auto;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:10px;background:#fff;scroll-behavior:smooth}.fwtr-messages::-webkit-scrollbar{width:8px}.fwtr-messages::-webkit-scrollbar-thumb{background:#e2e8f0;border-radius:8px}.fwtr-row{display:flex;gap:8px;align-items:flex-end;max-width:100%}.fwtr-row.user{justify-content:flex-end}.fwtr-row.bot{justify-content:flex-start}.fwtr-avatar{flex:0 0 auto;width:26px;height:26px;border-radius:50%;background:#ecfdf5;display:grid;place-items:center;align-self:flex-start}.fwtr-avatar .fwtr-falcon{width:20px;height:20px}.fwtr-bubble{max-width:80%;padding:9px 12px;border-radius:12px;font-size:14px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere}.fwtr-row.user .fwtr-bubble{background:#e6f2f0;color:#0b4f49;border-bottom-right-radius:4px}.fwtr-row.bot .fwtr-bubble{background:#f3f4f6;color:var(--fwtr-ink);border-bottom-left-radius:4px}.fwtr-bubble strong{font-weight:600}.fwtr-escalate{margin-top:8px;font-size:12.5px;color:#64748b}.fwtr-escalate a{color:var(--fwtr-teal);font-weight:600}.fwtr-typing{display:inline-flex;gap:4px;padding:4px 2px}.fwtr-typing span{width:7px;height:7px;border-radius:50%;background:#9ca3af;animation:fwtr-dot 1.2s infinite ease-in-out}.fwtr-typing span:nth-child(2){animation-delay:.15s}.fwtr-typing span:nth-child(3){animation-delay:.3s}@keyframes fwtr-dot{0%,80%,to{transform:translateY(0);opacity:.5}40%{transform:translateY(-4px);opacity:1}}.fwtr-inputrow{flex:0 0 auto;min-height:64px;display:flex;align-items:flex-end;gap:8px;padding:10px 12px;border-top:1px solid #EEF2F6;background:#fff}.fwtr-input{flex:1;resize:none;max-height:120px;border:1px solid #D5DBE2;border-radius:12px;padding:10px 12px;font:inherit;font-size:14px;line-height:1.4;color:var(--fwtr-ink);outline:none}.fwtr-input:focus{border-color:var(--fwtr-teal);box-shadow:0 0 0 3px #0f766e26}.fwtr-send{flex:0 0 auto;width:40px;height:40px;border-radius:12px;border:0;cursor:pointer;background:var(--fwtr-teal);color:#fff;display:grid;place-items:center;transition:background .15s ease}.fwtr-send:hover{background:var(--fwtr-teal-d)}.fwtr-send:disabled{opacity:.5;cursor:default}.fwtr-mode-bubble{pointer-events:none}.fwtr-mode-bubble .fwtr-launcher,.fwtr-mode-bubble .fwtr-panel{pointer-events:auto}.fwtr-bubble.fwtr-rtl{direction:rtl;text-align:right;font-family:Noto Sans Arabic,Noto Naskh Arabic,Segoe UI,Tahoma,sans-serif;font-size:16px;line-height:1.75}.fwtr-bubble.fwtr-rtl bdi{unicode-bidi:isolate}.fwtr-input[dir=rtl]{text-align:right;font-family:Noto Sans Arabic,Noto Naskh Arabic,Segoe UI,Tahoma,sans-serif}.fwtr-falcon .fwtr-eye{transform-box:fill-box;transform-origin:center;animation:fwtr-blink 5s infinite}@keyframes fwtr-blink{0%,92%,to{transform:scaleY(1)}95%{transform:scaleY(.12)}}.fwtr-falcon .fwtr-wing{transform-box:fill-box;transform-origin:70% 30%}.fwtr-falcon.is-thinking .fwtr-wing{animation:fwtr-flutter .35s infinite alternate ease-in-out}.fwtr-falcon.is-thinking .fwtr-eye{animation:none}@keyframes fwtr-flutter{0%{transform:rotate(-8deg)}to{transform:rotate(10deg)}}@media(prefers-reduced-motion:reduce){.fwtr-launcher,.fwtr-panel,.fwtr-eye,.fwtr-wing,.fwtr-typing span{animation:none!important}}@media(max-width:480px){.fwtr-panel{right:4vw;left:4vw;bottom:88px;width:auto;height:80vh}.fwtr-launcher{right:16px;bottom:16px}}